Shipping & Return

Shipping Policy

ALL ORDERS SHIP SAME DAY. Orders placed after 3pm, ship the following morning.

All orders are USPS Priority Mail.

Domestic Delivery Time - 2 days

During the High Season orders can experience delays to be processed. 

Orders are shipped Monday-Saturday. 

Time in transit depends on the shipping method which is priority mail. Please reference the above chart for additional information. Please note that time in transit does not include weekends or holidays.

All delivery times are estimates and not including delays The Pretti Shop is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature.

FREE SHIPPING ON ALL ORDERS OVER $50

Return & Exchange Policy

We truly hope you are 100% happy with your Pretti purchase!

Due to sanitary and health reasons, lashes, lip gloss, and body care products are NOT eligible for refunds or exchanges.

If a product is defective or damaged, you must notify us WITHIN 48 HOURS of receiving your order to be eligible for a paid return shipping label from us.

All lashes, gloss, or body care products may NOT be worn or altered in any way to qualify for a refund or exchange.

Sale items, which includes items sold with a promotional code or marked down in price, are final sale.